Legal terms for wallets and account access
Our Legal terms describe who may access the account, how phone verification is completed, and how we record requests connected with DANA, OVO, GoPay and QRIS. Where local law permits, you can use the account path shown on our site; access depends on local law and
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the details you provide must match your account record. A payment receipt, wallet reference or bank transfer record may be needed when we check a disputed transaction. Virtual account activity is handled against the account details supplied during the request. The same policy page explains how
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to ask for a correction, question a record or request a change to your personal details. Read these terms before opening an account, and return to them whenever your wallet, device or eligibility circumstances change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.